Privacy Policy

Effective date: [pending] — Last updated: [pending]

This page provides the structure and scope of our privacy disclosures. Final legal copy is being reviewed by counsel and is not yet in effect.

What Information We Collect from Children

We collect only the information necessary to provide tutoring services. This includes information provided by parents during account creation (such as a child's first name and grade level) and session data generated during tutoring (such as answers to math problems and session duration). We do not knowingly collect personal information from children under 13 without verifiable parental consent.

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How We Use This Information

Information we collect is used to personalize tutoring sessions to each child's current level, track progress over time, generate session summaries for parents, and improve the quality and safety of our service. We do not use children's personal information for advertising.

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Third Parties and Subprocessors

To provide our service, we share limited data with the following subprocessors: Anthropic (AI tutoring responses), ElevenLabs (text-to-speech voice output), Stripe (payment processing — parent billing only, no child data), Resend (transactional email to parents), and Sentry (error monitoring and diagnostics). Each subprocessor is bound by a data processing agreement limiting their use of data. We do not sell any personal information.

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Parental Rights: Review and Delete Your Child's Data

Parents and guardians have the right to review personal information collected from their child, request corrections, and request deletion of their child's account and associated data at any time. To exercise these rights, contact us at the address below. We will respond within 30 days.

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Data Retention

We retain session data for as long as an account is active and for a reasonable period thereafter to support service continuity and dispute resolution. Upon a deletion request, personal information is removed from active systems within 30 days, subject to any legal obligations requiring retention.

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Security

We use industry-standard measures to protect data in transit and at rest, including TLS encryption for all communications, access controls limiting who can view student data, and automated error monitoring. No system is perfectly secure; we will notify affected users in the event of a breach as required by applicable law.

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Contact Us / Give or Withdraw Consent

To give or withdraw parental consent, review or delete your child's data, or ask any question about this policy, contact us at: [contact email or address — pending]. Consent may be withdrawn at any time; withdrawal will result in suspension of your child's account and deletion of their personal data on request.

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